
First Mile
First Mile is a large commercial waste and recycling operator serving thousands of London businesses, offering dry mixed recycling, food waste, general waste, glass, cardboard, coffee cup recycling, confidential data destruction, WEEE recycling, and battery collection. It runs scheduled collections across Central, North, and East London boroughs, aimed mostly at offices, hospitality venues, and retailers on recurring contracts. It is a B-Corp certified company positioning itself around reducing business carbon impact.
What people praise
- Wide range of waste streams handled under one contract
- Reliable, clear communication on weekday collections
- Confidential data destruction and WEEE recycling available alongside general waste
- Covers a large footprint across multiple London boroughs
Worth knowing
- Several reviewers report missed weekend or holiday collections
- Customer service response can be slow when a collection is missed
Our take: The biggest name here by review volume and service breadth, useful if you need multiple waste streams under one contract. The rating gap versus the smaller specialists on this page is real, so weigh scale against the more consistent reviews further down.


