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5 Best Maid Service Providers in London (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

Brad Smith
By Brad Smith, Home Services Expert · ✓ Data verified July 2026 · 8 min read

Searching for a maid service in London usually means one of two very different things: a cleaner for a few hours, or a housekeeper placed into your home long term. Several of the maid service providers on this page are dedicated household-staffing agencies, one placing candidates through named consultants who stay on a case from interview to final offer, and between them they hold ratings from 4.8 to 4.9, which tells you these are relationships businesses, not booking apps.

Short answer: For placing a housekeeper or domestic staff member in London, Perfect Household Staff and Bespoke Bureau both hold 4.9 stars (228 and 159 reviews), with dedicated vetting and reference checks for live-in and live-out placements. Randolphs (4.8, 170 reviews) also specialises in private household staff. Housekeep, by contrast, is an app for booking individual cleaning visits, not staff placement, though it appears in the same search.
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Agencies vs booking apps: how they compare

# Business Rating Reviews Best for
1 Housekeep 4.1 5,349 One-off or recurring cleaning gigs, not placement View ›
2 City Housekeeping 4.9 317 Ongoing housekeeper with continuity View ›
3 Perfect Household Staff 4.9 228 Live-in & live-out housekeeper placement View ›
4 Bespoke Bureau 4.9 159 High-end household staff with training View ›
5 Randolphs Private Household Staff Agency 4.8 170 Broad household & childcare staffing View ›
5 Best Maid Service Providers in London (2026)

Our picks for placing household staff

Housekeep logo
#1 Overall🕑 Open 7 days↩ Responds to reviews

Housekeep

4.15,349 Google reviews

Housekeep is an app-based booking platform that matches customers with vetted local cleaners for one-off, weekly or fortnightly visits, billed automatically by the hour. It is not a staffing agency in the traditional sense: there's no live-in placement, no employment contract between homeowner and housekeeper, and no reference-checking service for a permanent hire. Its scale is the standout feature, with a review base many times larger than any agency on this page.

What people praise

  • Fastest way to get a cleaner into your home on short notice
  • No contract, cancel or change a booking online
  • Vetted cleaners matched automatically by postcode
  • Cashless, automatic billing per visit

Worth knowing

  • Not a placement service, so it won't help you hire a dedicated live-in or live-out housekeeper as staff
  • Several recent reviewers describe inconsistent standards on individual bookings
Reputation scorecardrank in London
Rating4.1 / 5
Review volume5,349 · 98th
Confidencehigh
Recency7 weeks ago
Info completenesssite · phone · hours
Rating breakdown71% 5-star
✓ VerifiedSource: Google

Our take: Useful for regular gig-style cleaning visits, but not the right fit if what you actually want is a vetted, dedicated housekeeper placed into your household. For that, look at the specialist agencies below.

105 Farringdon Rd, London EC1R 3BU

City Housekeeping logo
#2🕑 Open 7 days↩ Responds to reviews

City Housekeeping

4.9317 Google reviews

City Housekeeping is a London cleaning company that, while not a formal staffing agency, is repeatedly described in reviews as sending the same named cleaner back to a property on multiple occasions, giving customers something closer to a dedicated housekeeper than a rotating booking service. It covers domestic cleaning, deep cleans and end-of-tenancy work, with add-ons like gardening and ironing.

What people praise

  • Reviewers frequently name the same individual cleaner returning across multiple bookings
  • Strong, consistent ratings across a few hundred reviews
  • Responsive head office, per multiple reviewers
  • Insured cleaners, per the company's own site

Worth knowing

  • Not a formal placement or employment agency, so there's no reference-checked, contracted hire in the way a household-staff agency provides
Reputation scorecardrank in London
Rating4.9 / 5
Review volume317 · 93rd
Confidencehigh
Recency4 weeks ago
Info completenesssite · phone · hours
Rating breakdown95% 5-star
✓ VerifiedSource: Google

Our take: A middle ground between a booking app and a full agency: not a staffing placement, but the closest thing to continuity with the same person, without agency fees.

167, Fifth Floor, 169 Great Portland St, London W1W 5PF

Perfect Household Staff logo
#3🕑 Open 5 days/wk↩ Responds to reviews

Perfect Household Staff

4.9228 Google reviews

Perfect Household Staff is a London domestic staffing agency placing housekeepers, house managers, chauffeurs, private chefs and childcare staff into private households, on live-in, live-out, temporary and permanent bases. Its site details a formal recruitment process including interviews, background and reference checks, and consultants who stay with a candidate through onboarding, and reviewers, including candidates placed into roles, describe a consistent, structured process from application to final placement.

What people praise

  • Reviewers describe thorough background and reference checking, from both employer and candidate sides
  • Named consultants who stay with a placement from interview through onboarding
  • Covers a wide range of household roles beyond housekeeping, including house managers and private chefs
  • Structured, documented process praised for reducing stress on both sides of a hire
Reputation scorecardrank in London
Rating4.9 / 5
Review volume228 · 88th
Confidencehigh
Recency3 weeks ago
Info completenesssite · phone · hours
Rating breakdown97% 5-star
✓ VerifiedSource: Google

Our take: The strongest specialist here for a genuine housekeeper placement, live-in or live-out, with a formal vetting process reviewers on both the employer and candidate side describe consistently.

15 Stratton St, London W1J 8LQ

Bespoke Bureau logo
#4🕑 Open 5 days/wk↩ Responds to reviews

Bespoke Bureau

4.9159 Google reviews

Bespoke Bureau is a London household staff agency recruiting and training butlers, housekeepers, house managers, private chefs and household staff for private homes, hotels and yachts, with over 20 years in operation. It also runs its own training academy for household staff, so beyond placement it offers courses in housekeeper and butler training, which some clients use directly with existing staff rather than through a new hire.

What people praise

  • Runs its own training academy alongside placement, useful for upskilling existing household staff
  • Named consultants who reviewers say are thorough on candidate background checks
  • Long operating history, over 20 years in household staffing
  • Praised for matching candidates to roles that genuinely fit their experience
Reputation scorecardrank in London
Rating4.9 / 5
Review volume159 · 73rd
Confidencemoderate
Recency4 weeks ago
Info completenesssite · phone · hours
Rating breakdown97% 5-star
✓ VerifiedSource: Google

Our take: A strong pick for a household that wants both placement and ongoing staff training under one relationship, particularly for higher-end roles like house managers or butlers.

7 Bell Yard, Strand, London WC2A 2JR

Randolphs Private Household Staff Agency logo
#5🕑 Open 5 days/wk

Randolphs Private Household Staff Agency

4.8170 Google reviews

Randolphs Private Household Staff Agency recruits housekeepers, domestic couples, nannies, private carers, butlers and event staff for permanent, temporary and seasonal roles across London and internationally. Reviews come from both sides of a placement, families and candidates alike, and repeatedly credit named consultants for detailed matching based on both skill set and personality fit, alongside events the agency runs for placed staff through the year.

What people praise

  • Reviewed positively by both households hiring and staff being placed
  • Named consultants credited for detailed matching on skills and personality, not just CV
  • Covers a wide range of roles beyond housekeeping, including nannies and domestic couples
  • Runs ongoing events for placed staff, suggesting an active relationship after placement

Worth knowing

  • Slightly lower rating than the other specialist agencies on this page, though still strong at 4.8
Reputation scorecardrank in London
Rating4.8 / 5
Review volume170 · 78th
Confidencemoderate
Recency6 weeks ago
Info completenesssite · phone · hours
Rating breakdown94% 5-star
✓ VerifiedSource: Google

Our take: A well-rounded agency if you need staffing beyond just a housekeeper, such as childcare or a domestic couple, with reviews suggesting genuine care in matching rather than a volume placement mill.

7-8 Henrietta St, London WC2E 8PW

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Watch: 5 Best Maid Service Providers in London (2026)

How we rank these agencies

Every figure on this page comes from public Google data as of the verified date, not opinion or payment. Rating is the business’s live Google star average. Review volume shows how many customers, including both households and placed candidates, have rated them, measured against others on this page. Confidence weighs the rating by that volume. Recency reflects how recently people are still leaving reviews. No business can pay to change these numbers.

How much does it cost to place a housekeeper in London? (2026)

Domestic staff agencies typically charge a placement fee to the employer, calculated as a percentage of the housekeeper’s annual salary for permanent roles, or a markup on the daily rate for temporary cover. None of the agencies on this page publish a fixed public fee schedule, since pricing depends on the role, whether it’s live-in or live-out, and permanent versus temporary, so get a written fee structure directly from the agency before engaging.

Placing household staff across London

The agencies above place housekeepers and household staff into homes across central London and the wider metro area, and several also cover placements internationally. Searching for a maid service or housekeeper agency near me? Every listing below shows a live phone number and address so you can get in touch directly.

What to ask before placing a housekeeper through an agency

  • What does your vetting process cover, including reference and background checks?
  • Is the role live-in or live-out, and what’s included in the placement fee?
  • Do you offer replacement cover if the placement doesn’t work out?
  • Is this a permanent, temporary, or trial placement, and what are the terms?
  • Will I have a named consultant throughout the process, or does it change?
  • How do salary and holiday entitlement work for a live-in housekeeper?

Frequently asked questions

How did you choose these maid service and housekeeper agencies?

We started from London businesses placing domestic staff or offering housekeeping services with a public Google presence, then ranked by rating, review volume, consistency and recency. See How we rank these agencies above.

Are these rankings paid?

No. Rankings come from the public Google data in the scorecard. A business can pay to be a Featured Partner, which adds a badge and top placement, but that never changes another business’s score or position on the underlying data.

How often is this updated?

The data carries a verified date (July 2026 on this page). We refresh listings periodically so ratings and review counts stay current.

What’s the difference between a maid service agency and a house cleaning app?

An agency like Perfect Household Staff or Bespoke Bureau places a vetted individual into an ongoing role, live-in or live-out, often with a formal employment relationship. An app like Housekeep books individual cleaning visits with no placement or long-term staffing relationship involved.

Do these agencies place live-in housekeepers?

Yes, Perfect Household Staff, Bespoke Bureau and Randolphs all place both live-in and live-out household staff. Confirm which roles and terms each agency covers for your specific household needs when you enquire.

The bottom line

If you’re placing a housekeeper as staff rather than booking a cleaning visit, Perfect Household Staff is the safe default on rating, review volume and a vetting process reviewers describe consistently from both sides of a hire. Bespoke Bureau is worth a look too if ongoing staff training matters as much as the initial placement.

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